1. What are credits?
Credits enable you to use all PicWish tools for full resolution images in high quality.
Pay-as-you-go credits are permanently valid after the purchase.
Pro credits are given as a bonus when you purchase different pro plans. They will refresh every month or week, starting from your subscription date.
2. Are credits available across platforms？
- Pay-as-you-go credits can be used on PicWish Android, iOS, Windows, Mac and web.
- Pro credits can be used on PicWish Android, iOS, web, not available on Windows and Mac!
3. Can I get a refund of credits?
Please refer to the Refund Policy.
4. After a purchase, my credits aren’t showing in my account. What should I do?
Please check whether the account you loged in is the same as the account you placed the order.
If you still have any questions, please feel free to contact us.
5. If I am not satisfied with the generated results, can I get some credits back?
Please contact us and our customer service staff will review the images for you and decide whether to refund your credits.
6. How are my credits used if I have both Pro and Pay-as-you-go credits?
Your Pro credits will be used first during your subscription period. Once they are exhausted, your Pay-as-you-go credits will be used.
7. Disclaimer
Before using this service, please understand that AI-generated content is based on deep learning from big data and may have flaws or cause issues. PicWish does not guarantee the accuracy, completeness, or functionality of the AI-generated content and assumes no legal liability, including third-party rights infringement. The AI background service relies on your prompt to create content. You must ensure your prompt and the generated content comply with laws and do not infringe on third-party rights. If improper use causes third-party rights violations, you will bear the legal liability.