PicWish fully respects your privacy. This policy covers the processing of personal data by PicWish, which is committed to protecting the privacy of your personal information whilst striving to provide the very best user experience. We want our websites to be safe and enjoyable for everyone.
The operations of PicWish are in accordance with the European Union’s General Data Protection Regulation (GDPR), effective May 25, 2018. PicWish has made the GDPR a priority, and we are and have always been fully aligned with the regulation’s intended result: the protection of your privacy and personal data.
1. What data do we collect and how do we use it?
- Account information. When you participate in, access, purchase or sign up to any of our services, activities or online content, such as subscriptions, newsletters, surveys, competitions or events, we receive personal information about you which we use to be able to provide these services. This may consist of data including your name, email address, postal address and telephone number. You will be able to select how we use your information for marketing purposes and you can update your marketing preferences at any time. PicWish stores, processes and maintains files that you create and/or upload using the Services (as well as previous versions of your files), including PicWish charts that you create, sharing lists, and other data related to your account in order to provide the service to you.
- Usage information. We collect information related to how you use the Services, including actions you take when using our Services (like editing, viewing, and sharing Your Stuff, changing themes, activating software license, and logging in and out of your account). We use this information to improve our Services, develop new services and features, and protect you as well as other PicWish users.
- Device information. We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, system language, the type of browser and device you use, the version of our software, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.
- Uploaded and stored Files. Some of our online/desktop applications provide free web hosting services for you. If you want, you may upload the files generated by these applications to the cloud server of our company and access them at any time you want. Every file uploaded and stored this way can be used by its owner only while none of the others can access it. We guarantee the safety of all your files stored on our server.
2. Legally process personal data
We will not share your personal data with other parties except as provided below:
- Personal information. We may share personal information with Service Providers. We provide certain Services and Software through Service Providers. We may share your personal identification information with such Service Providers to fulfill orders, deliver packages, send postal or email, administer contests or sweepstakes, manage customer lists, analyze data, provide marketing assistance, process credit card and other payments, operate the Website, troubleshoot, and provide customer service. We will also share your information with Service Providers to accomplish our administrative tasks.
- Disclose personal data. We may disclose the User’s personal data if PicWish is under a duty to disclose or share such personal data in order to comply with any legal obligation, or in order to protect the rights, property or safety of its business, its customers or others.
- Transmit personal information. We may also transmit your personal information with companies that help us to run our business by processing personal information on behalf of us for the purposes identified above. Such companies include providers of payment processing services, data analysis services providers, fraud monitoring and prevention providers, email delivery service providers, social media, and other marketing platforms and service providers.
- Third party track tools. We may use third party track tools (such as Adwords, Bing, bugsplat, Criteo, disqus, fabric, Facebook, FireBase, Flurry, Google Analytics, Hotjar, LinkedIn, Pardot, Quora, JPUSH) to track the information on how users use the products and websites, such information will be stored in third party servers. Such third party track tools may send the data analysis report for PicWish’s above mentioned purpose.
- Store information. We may store the collected information on the servers leased from providers of third party server service.
3. Storage and retention of data
- User Controls. You can access, amend, download, and delete your personal information by logging into your PicWish account and going to your account settings page.
- Retention. When you sign up for an account with us, we’ll retain information associated with your account for as long as your account is in existence or as long as we need it to provide you the Services. If you delete your account, we will initiate deletion of this information immediately. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. Other information will be retained until you ask us to delete it.
We are committed to protecting the personal data we hold. In accordance with GDPR, we adopt appropriate technical and organisational measures to help prevent unauthorised access to your information and ensure data is held securely. We also require any third parties to whom we may transfer personal data to have appropriate security measures in place. We ask third parties to complete Data Security Questionnaires so we can be sure they are a safe place for your data.
5. Your Right to Control and Access Your Information
You have control over your personal information and how it is collected, used, and shared. For example, you have a right to:
- Access and take your data. You can download copies of Your Stuff from our website. You can also ask us for a copy of personal data you provided to us.
- Change or correct personal data. You can manage your account and the content contained in it, as well as edit some of your profile details, through your account settings page.
- Delete your entire account. You can delete your PicWish account, as well as any information related to it once for all, through your account settings page.
- Unsubscribe from our newsletters. Simply click any ‘Unsubscribe’ link in any marketing email you received to make your email address deleted from our mailing list.
- Your right to withdraw consent. Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
- Disposal of online heritage. The User has the right to define general or specific instructions regarding storage, deletion and use of its personal data after death.
6. Policy changes
If we are involved in a reorganization, merger, acquisition, or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.
7. Contact us
Have questions or concerns about PicWish, our Services, and privacy? Please contact our Data Protection Officer. If they can’t answer your question, you have the right to contact your local data protection supervisory authority.